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Call Center Robots Will Answer the Most Annoying Questions
A Minneapolis company called Subjex is claiming a big first in artificial intelligence: a service that enables call centers to replicate the human voice — in text — for complex conversations with human beings…. I like the bits [in the press release] about “redundancy questions,” and simulating a call center’s “best employee.” How about the system’s ability to answer annoying questions? Much has been written about the dangers of robotic technology. But one of the big plusses is the capability of doing things that the best employee cannot — or simply will not — do.
AI Digest: 9/9/09. Hiring Spree at Robot Company.
Daily links on AI, IA and the place where social tech meets the two. Today: hiring spree at robot company; Koreans build massive robot; augmented reality apps roundup.
AI Digest: 9/3/09. Robot Army Audition
Daily links on AI, IA, and the place where social tech meets the two. Today: robot army audition; augmented reality glasses; robots help kids with cerebral palsy.
AI Digest: 9/1/09. Life Through a Lens.
Daily links on AI, IA, and the place where social tech meets the two. Today: life through a lens; robots fill jobs in Japan; caregiving robots in the US.
AI Digest: 9/1/09. iRobot Snags Army Contract.
Daily links on AI, IA and the place where social tech meets the two. Today: iRobot army contract; another way to think about augmented reality; ant-size microbots.
The Networked Body
I had an out-of-body experience a few weeks ago, reported here on Twitter. Background: Before my Monday flight from San Francisco to Minneapolis, I had picked up copy of Fast Company at the airport. Had just enough time on the flight to read most of the magazine, and I really [...]
AI Digest: 8/30/09. Virtual Mirror for Trying on Glasses.
Daily links on AI, IA and the place where social tech meets the two. Today: a virtual mirror for trying on glasses; the cultural branding of augmented reality; Singularity University completes first summer session.
AI Digest: 8/29/09. AI on the iPhone
Daily links on AI, IA and the place where social tech meets the two. Today: AI on the iPhone; mass producing tiny robots; augmented reality for driving directions.
AI Digest: 8/28/09. Augmented Reality Comes to the iPhone
Daily links in AI, IA and the place where social tech meets the two. Today: augmented reality comes to the iPhone; robots may have a lighter touch than humans; CNet poll: what should robots never do.
AI Digest: 8/27/09. Lego Robot loves Sudoku.
Daily links on AI, IA and the place where social tech meets the two. Today: Lego robots like sudoku; new mass-market robot can cross to virtual worlds; Total Immersion’s take on augmented reality.
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